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SHIPPING

All orders are processed from Newcastle, NSW, Australia.

    Processing Times

    • All orders are packed and sent with in 24hrs of receiving your order/ your order being placed.
    • All orders are hand picked and packed right from our studio by the two of us.
    • We pride ourselves on offering courier service for all online orders (PO Box and Parcel Locker shipping addresses are sent with Australia Post.)

    Delivery Times

    • Please allow 1-7 business days for standard courier shipping.
    • If you live in a remote area please allow up to 14 business days.

    Tracking

    Once your order has been placed you will receive a confirmation email. Upon dispatch you will immediately receive another confirmation email with your tracking number.

    PO Box & Parcel Locker

    We are more than happy to ship your order to a PO Box or Parcel Locker, please note we use Australia Post for these addresses instead of courier delivery. 

    Can I change or cancel my order?

    All orders are final once they have been processed through the online check out. No changes can be made to a placed order including but not limited to removing items from your order or cancelling your order.

    Enquiries

    If you have any enquires regarding shipping please contact us at headlessnation@gmail.com and we will happily assist you.